The Emergency Network Facility allows the member’s mobile phone to become a 24 hour a day mobile “panic” button, anywhere within the borders of South Africa. The service does work worldwide – subject to T&Cs. This service is dependent on cellular phone reception, sufficient airtime and data, battery life, the GPS being enabled and third-party affiliations.
The push of the panic button immediately activates the mobile phone tracking facility and sends a text message alert to each of the member’s (up to eight) Guardians, notifying them that the member is in trouble. The text message will contain a link to a landing page, of which will have the following details on it:
The application goes dark upon activation of the panic button and will remain in a “black out” mode whilst active. The alert will deactivate when the member inputs their password, or alternatively if the phone is switched off or goes dead.
Your emergency network is beneficial because your Guardians can immediately respond once they have received the text alert. There is no time delay in calling one person, who for any number of reasons may not be able to answer. There is also no time delay in trying to explain your situation or whereabouts. In addition, being unable to talk or not make noise for any reason does not prevent you from using your Emergency Network Facility. Additionally, the audio and video features allow you to capture your surroundings without having to make a noise, unless of course you do have the opportunity to say one or two words to explain your situation. These features therefore work for both types of situations.
Your Guardians are people with close relationships with you. Howler Monkey gives them the opportunity to share their information amongst each other, as well as the real time information and onward tracking of your phone. This is the critical difference with Howler Monkey – sharing real time, you-specific information with people who will make you the ONLY priority. Lastly, and most importantly - Your Howler Monkey is as close to you as you keep your mobile phone! .(Smart phone and network dependent. Airtime and data dependent.) Works anywhere in the world.
ER24 Emergency Contact Center is a free additional benefit of the Howler Monkey service, which means the service is voluntary and the member must tick the applicable box when completing the registration section of the application, in order for this service to be activated. This benefit will be activated within 72 hours of receipt of confirmation of the immediate subscription payment made upon registration.
All members that have opted for this benefit will have access to:
“It’s hands down the most brilliant app out there.”
Members can access their benefit by going to the “benefits” section on their Howler Monkey application, on their mobile device, and click the call emoji to activate the speed dial number for this service.
Using just one national emergency number (084 124), which can be accessed via speed dial on your Emergency Network Facility, will gain you access to a state of the art Emergency Contact Centre. The highly trained operators will assist you 24 hours a day, 7 days a week, assuring you prompt attention and support in your time of need. Howler Monkey, together with ER24, will make YOU the priority.* Only available in South Africa
The HFC C5 HIV Prevention Plan is a free additional benefit of the Howler Monkey service, which means the service is voluntary and the member must tick the applicable box when completing the registration section of the application, in order for this service to be activated. This benefit will be activated within 72 hours of receipt of confirmation of the immediate subscription payment made upon registration.
The C5 HIV Prevention Plan provides immediate assistance and preventative treatment to any individual exposed to HIV through rape, assault, needle stick injuries, motor vehicle accidents and other accidental exposures.
“You just need it to be there for your once, and you’ll have no doubts.”
The member can access their benefit by going to the “benefits” section on their Howler monkey application on their mobile device and clicking the call emoji, of which will put them in contact with HFC.
It’s hands down the most brilliant app out there.
It really does offer me peace of mind knowing that I have a say in my loved one’s safety. It’s not a service to me, but a way of life.
To be part of facilitating essential peace of mind for everyone is a true privilege and blessing, unlike any I have ever experienced or known.
You just need it to be there for your once, and you’ll have no doubts.
Without Howler Monkey, I would be gambling my safety… and that would be gambling my life.
Finally… an app that allows me to play an active role in the safety of my friends and family. Brilliant.